Allscripts

Business Operations Analyst

AU-Adelaide
1 month ago
Requisition ID
2017-13338
Category
EHR Implementation

Overview

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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

 

The primary purpose of this role is to provide execution of International Strategic Operations Team goals. Improve operational effectiveness, acquisition integration and premiere reference program

Responsibilities

  • Review Allscripts quote to cash process, provide sales education, and suggest changes the process leading to improved  sales effectiveness.
  • Acts as liaison between Sales, other internal departments and clients to resolve contract related issues to insure compliance and timely contract clearance.
  • Manages communications and feedback from Sales related to proposal processing.
  • Collaborates with Solution Management to develop business cases and go to market strategies in International region.
  • Develops, aggregates and analyses information and dash boards to support International leadership to assist with day to day business operations.
  • Ensures contracts are dually executed as per Allscripts authority matrix
  • Mail or email dually executed copy of contracts to clients.
  • Execution and distribution of customer addenda and amendments to appropriate internal teams to facilitate contract and billing changes as well as responding to other miscellaneous contract related inquiries from clients and other internal departments.
  • Contributes to the design and execution of process improvement within the department.
  • Acts as a mentor to peers and assists HR with the onboarding of new employees.
  • Assists in the development and implementation of SOP’s for the group.
  • Prepares financial and operational information
  • Communicates effectively and proactively with internal stakeholder to ensure information is received timely, consistently and in context.
  • Obtains necessary data required to complete analysis in support of key initiatives.
  • Develops and maintains business models for market evaluation.
  • Develop and maintain M&A framework and methodology.
  • Lead integration activities after acquisition
  • Responsible for managing strategic initiatives that will measurably enhance business practice
  • Provides relevant, timely reporting to executive team around issues, results and trends in the business

Qualifications

Academic and professional qualifications

  • Bachelor Degree; Masters/MBA preferred or equivalent work experience

 

Experience

  • 10 -12 years of experience in a operations role
  • Strong knowledge of Microsoft office tools.
  • Strong knowledge of financial modelling
  • Knowledge of enterprise CRM tools preferred

 

Travel requirements

  • More than 50% travel

 

Working arrangements

  • Working arrangements are normal for an office environment. Work may require occasional weekend and/or evening work

  

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

 

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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