MS Sr Systems Support Engineer

1 week ago(12/6/2017 5:23 PM)
Requisition ID
Information Technology




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The primary purpose of this role is to


  • Experience that includes: operational support, hands-on implementation, troubleshooting, and configuration of network devices such as routers, switches, and firewalls for large-scale LAN/WAN
  • Well versed with Router, Switches, Firewall & Network Devices
  • IP internetworking and LAN Switching at colocation and datacenter level
  • WAN circuits and protocols (VPLS, MPLS, DWDM, Optimization)
  • SOC administration handling remote and VPN sites
  • Expert in IP routing protocols (OSPF single-area/multi-area, BGP)
  • Expert in Layer 2 technologies (STP, VLANs, LAGs)
  • Must have Expertise on latest hardware and operating systems (Brocade ICX,VDX, Junos, 6)Juniper MX, SRX, Cisco switching) 
  • Expert in inter-AS connectivity (eBGP, MPLS, VPLS)
  • Implementation and management of cisco ASA 5000 and Security appliance
  • Expert in IPv6 planning and deployment on carrier/global level
  • Configuration and troubleshooting experience with BGP, (IPV4 and IPV6), OSPF, IPv6, and Multicast.
  • Wireless Cisco 5500 Module implementation and management of AP
  • Cisco CUCM, Unity and call manager administration
  • Network Security experience and certifications a plus
    Experience with TCP/IP, including knowledge of common-service applications
  • Ready to work in shifts including night shifts.
  • SP/vendor coordination and timely follow-up.
  • Develop and keep accurate documentation of processes, standards and baselines across enterprise environments generating status updates of assigned projects and problems.

Business Skills:

  • Proficiency with Windows Office-based applications (Word, Excel, Visio, PowerPoint).
  • Excellent oral and written communication skills.
  • Must be self-motivated, team player able to immediately contribute in a fast paced, deadline intensive environment.
  • Previous experience in a disaster recovery role a plus.
  • Must be able to periodically shift schedule to meet business objectives.
  • Working knowledge of project management fundamentals.
  • Excellent written & verbal communication skills.
  • Excellent organizational & time management skills.
  • Active listener and detail oriented
  • Good problem solving & decision making skills. 

Candidate Description:
Cisco CCNA/CCNP/CCIE strongly preferred
Experience with ITIL and Project Management


4-6 years of IT experience
Bachelor degree preferred in Computer Science or Network Engineering fields.


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


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