Expert Quality Engineer

Job Locations IN-Bangalore
Posted Date 1 month ago(1/18/2018 12:57 AM)
Requisition ID
Quality/Software Testing




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The primary purpose of this role is to help ensure product quality, through the planning and execution of: 1) product testing, and/or 2) process/product standards compliance. This person may have direct involvement in manual or automated test efforts or in developing and managing compliance to standards for process or product quality. He or she will provide team and management with objective insight into processes and associated work products. Depending on the need and skill level, there may be more technical and/or planning and leadership dimensions to this role.


  • If appropriate to role, define comprehensive test or product/process quality strategy and plan aligned with project scope, and quality processes and targets. A test strategy encompasses manual and automated test efforts
  • If appropriate to role, direct and monitor the full range of testing or process auditing activities within team for the project's lifecycle in collaboration with project/program management
  • If appropriate to role, define and institutionalize testing processes or development methodologies and guidelines across organization
  • Ensure adherence to all quality processes followed in the team
  • This responsibility can include establishing and institutionalizing standards for reporting, manual and automated test creation and execution, etc.
  • If appropriate to role, keep view to product quality and trends. Develop and leverage an understanding of gaps and how they can be improved by test and/or process efforts to improve product stability and quality. Propose ROI-based approaches to address gaps
  • Assure product quality through the development of 'net-new' manual or automated test scripts. This effort should maximize the ROI while minimizing quality risks. Output consistent with department's guidelines
  • Assure process quality and consistency through development or adherence to guidelines and standards appropriate to product and industry and/or development life cycle.
  • Leverage (if necessary, develop) metrics-based governance, relevant reporting and audit mechanisms. Assist project manager in identifying data to maintain, and KPIs to analyze and report against
  • When involved in testing, ensure test design is traceable to requirement and achieves a high level of requirement and test execution coverage. Continuously improve test scripts and product coverage. Complete all updates test cases, test scripts, test harnesses, test guidelines according to schedule
  • Execute all assigned testing, whether manual or automated, according to schedule and any productivity targets committed
  • Support root cause analysis exercises against target areas, propose corrective approaches for measurable improvements, track and report progress; communicate the plans and results effectively to drive change. Collect and analyze data and other findings, according to plans
  • Produce reports that are clear, effective, insightful, and traceable - whether for defects discovered during test or non-compliance issues found during a process review or audit. Utilize existing tracking systems, report mechanisms, agreed conventions, and metrics when preparing and providing such reports
  • Escalate concerns about project/product/process quality in clear, timely, collaborative, constructive way
  • Knowledgeable and conversant in defect prevention and associated tools and methodologies
  • Participate in improvement initiatives. Develop Quality Assurance plans or Test Plans and embed appropriate activities as part of project/product development plans
  • Objectively evaluate processes and products against applicable standards, and procedures
  • Participate in defect reviews or other project efforts, providing clear status when needed
  • Where applicable, participates in process improvement project according to an approved business case and budget
  • May be involved in defining scope or process for audit or compliance certification with external vendor
  • Participates in identifying requirements for and procuring necessary test and defect management tools


  • Expertise in Manual testing for web-based applications having ability to work independently as well as being a mentor for the team.
  • Strong Analytical and Problem Solving Skills
  • Experience with full lifecycle development and using Agile methods
  • Good working knowledge in TFS/MTM/QC
  • Knowledge of Automation
  • Responsible for tracking status and reporting metrics.
  • Should acquire good domain knowledge in the functional area assigned, understand the specifications, and test the application using different types of testing.
  • Log and track issues as part of testing life cycle.
  • Should be able to work with team spread across U.S. and India.
  • Excellent communication, client relationship skills and customer focus. Able to talk efficiently and effectively with the global team.
  • Quick learner and willing to adapt to changing trends. Demonstrates passion for quality and attention to detail.
  • Ability and willingness to work in a team environment with excellent interpersonal skills to build positive working relationships.
  • Self-starter attitude and the ability to make decisions independently.
  • Ensure effective communication and coordination on assigned projects between all disciplines and parties to deliver the application that exceeds customers’ expectations.
  • Responsible for training / mentoring and coaching the team members.
  • Define best practices for testing and encourage/enforce adoption of the same.
  • Ability to handle conflict, difficult situations and urgent issues in a professional manner.



At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.


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