Sr Business Analyst

Job Locations IN-Pune
Posted Date 2 weeks ago(2/28/2018 9:58 PM)
Requisition ID
Information Technology




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The primary purpose of this role is responsibility for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.


Candidate should be very customer service focused, have good written and verbal communication skills with a High proficiency in English.

In addition, the successful candidate must be a strong team player with a high sense of integrity and have a passion for the purpose of the company.


Solid understanding of business workflows and processes used for corporate learning. Experience with the Saba Learning Management System


Behavioral Skill Sets


Work history demonstrates: Good analytical ability, Should work independently on assigned tasks, Good team player

Specific experience required: 1-3 years of SABA/LMS Application Development\configuration experience, understanding of business workflows related to Services and Product Devlopment functions


Primary Responsibilities : This is a hands-on techno-functional position, with LMS applications experience required. Knowledge of product development workflows and services deliverables for a software provider experience is a plus, but not mandatory. Qualified candidates should have a minimum of 2 years functional experience.


Secondary Responsibilities :Integration experience with other business applications / DEV environments like Oracle, Jive, Client facing portals

  • Work under the direction of the Manager to provide application solutions for assigned business areas.
  • Possess senior level functional knowledge of assigned application technology.
  • Interact with business users to understand new business requirements and enhancement requests
  • Serve liaison role between application technology vendors, internal IS groups, and business users.
  • Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases.
  • Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Systems Analyst.
  • Interact with Systems Analysts during the software build and/or configuration process and testing process.
  • Perform functional application configuration and configure /run reports at user request.
  • Design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using business scenarios and use cases.
  • Ensure programs meet business specifications.
  • Demonstrate new functionality to business users seeking inputs on future direction.
  • Review vendor provided documentation and user manuals needed to support the product.
  • Directly interface with business users by responding to support calls escalated by the Service Desk.
  • Participate in user focus groups and requirements workshops, vendor training and demonstrations.


These are consistent accountabilities for all staff.

  • Assist in supporting activations and rollouts.
  • Consistent efforts to deliver quality solutions as per agreed scope.
  • Customer focus and close alignment with the customers’ business objectives.
  • Ensure efforts to continually improve domain knowledge.
  • Ensure the quality of the deliverables as per the defined defects standards

  • Document issues with resolutions and share with team members to improve team productivity.

  • Provide data to generate team performance metrics.

  • Knowledge transfer with other team members to improve overall team education level

  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.

  • Adherence to the defined standards.

  • Take initiative and drives to bring to logical conclusion; proactive approach.

  • Provide accurate and timely information and escalates when there are issues.

  • Actively participate in meetings and make valuable contribution.




Academic and Professional Qualifications:

  •  BA or BS degree preferred and/or other relevant combination of training and experience.



5+ years industry experience preferred


5-10 year’s practical experience in providing business process and functional support for assigned product preferred


Travel Requirements:


  • May require local travel
  • May require other travel for business needs


Working Arrangements:

  • Flexibility to work in shifts / extended hours
  • Work is performed in a standard office environment with minimal exposure to health or safety hazards


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with Allscripts for future communications and career opportunities.