Allscripts

Expert Systems Engineer

Job Locations IN-Pune
Posted Date 2 weeks ago(2/8/2018 7:38 PM)
Requisition ID
2018-14079
Category
Software Development

Overview

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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

 

The primary purpose of this role is to install, implement, configure, upgrade, and optimize the performance of application systems and databases required to operate Allscripts’ software Development and QA environments.

Responsibilities

Establish, manage and maintain the Systems Development Environments, Upgrades, and Assigned Tasks that meet agreed functional requirements and customer expectations

  • Consistent efforts to deliver as per agreed scope and excel the deliveries from ‘completeness’ and ‘correctness’ point of view
  • Customer focus and closer alignment with the customers business objectives
  • Ensure enough reviews have happened (Peer, Stakeholders) and all review comments have been closed / incorporated before delivery of any artefacts
  • Keep all stakeholders informed in a timely manner for scope creep and get their consensus
  • Ensure efforts to continually improve domain knowledge

Infrastructure System Development Environments, Upgrades, and Assigned Task delivered within estimates and according to agreed schedule/within Target Level of Agreement

  • Ensure every team members knows the schedule and plan
  • Consistent efforts for delivering as per agreed schedule / plan and excelling within that
  • Keep all stakeholders informed in a timely manner about the slippages / delays and arrive with the plan to achieve the set goals on time

Infrastructure System Development Environments, Upgrades, and Assigned Task delivered with defined quality standards along with minimal amount of downtime disruptions, number of cases of poor analysis or design resulting into defects and re-work

  • Ensure the quality of the deliverables as per the defined defects standards and excelling within that
  • Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work
  • Efforts to reduce the overall defect injection rate (DIR)

Contribution towards the team synergy / influence team to achieve goals

  • Train, coach, and mentor junior team members
  • Provide leadership to the team
  • Help recruitment to build organization with right talent
  • Document issues with resolutions and share with team members to improve team productivity
  • Provide data to generate team performance metrics
  • Knowledge transfer with other team members to improve overall team education level
  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders
  • Adherence to the defined global Infrastructure standards
  • Take initiative and drives to bring to logical conclusion; Proactive approach
  • Provide accurate and timely information and escalates when there are issues
  • Actively participate in the project meetings and make valuable contribution

Qualifications

Job Description :

 

Advance experience on Windows servers.

Should be aware about ITIL v2/ITIL v3 Concepts, incident, problem, asset and knowledge management.

Develop automate and implement operations best practices using PowerShell or PowerCli.

Should have hands on experience on AZURE / VMware infrastructure administration such as, Installation, configuration and troubleshooting of ESX 5.x & 6.x version

Should have hands on experience on VMware vCloud administration such as, Installation, configuration and troubleshooting of vCloud Director

Monitoring of VMware Host and guest for performance and availability

Should have hands on experience on Microsoft Windows 2008/2012/2016 Server administration and active directory.

Hands on experience on Imprivata is a plus.

Experience in windows and SQL cluster technologies.

Experience in SQL Server installation and management.

Should have worked in Remote server management support environment

Good Knowledge on Group Policy, Active Directory & backup\Recovery.

Experience in managing and Deploying multiple high availability Citrix Farms, Presentation Server 4.0/4.5 to XenApp 5.x/6.x/7.5

Trouble shooting Citrix based problems with Root cause analysis and strong fundamentals.

Good experience in resolving profile, printer, access, and communication issues on Citrix.

Good Experience of Citrix Security, Citrix policy printer management through Citrix, Windows profile management and group policy management and configuration.

 

Academic and Professional Qualifications:

  • Successful completion of a Bachelor’s Degree or relevant technical experience
  • Post-graduate qualifications or technical certifications preferred

 

Experience:

  •  Typically requires 10+ years of experience
  • Detailed technical knowledge is dependant on the specific Allscripts Product Development Center requirements

Travel Requirements:

  •  Depends upon the project/program needs

Working Arrangements:

  • Work is performed in a normal office setting with minimal exposure to health or safety hazards

 

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe.

Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

 

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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