Allscripts

  • Expert Quality Engineer

    Job Locations IN-Bangalore
    Posted Date 1 month ago(9/4/2018 5:00 PM)
    Requisition ID
    2018-17898
    Category
    Quality/Software Testing
  • Overview

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    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

     

    The primary purpose of this role is to help ensure product quality, through the planning and execution of: 1) product testing, and/or 2) process/product standards compliance. This person may have direct involvement in manual or automated test efforts or in developing and managing compliance to standards for process or product quality. He or she will provide team and management with objective insight into processes and associated work products. Depending on the need and skill level, there may be more technical and/or planning and leadership dimensions to this role.

    Responsibilities

    • If appropriate to role, define comprehensive test or product/process quality strategy and plan aligned with project scope, and quality processes and targets. A test strategy encompasses manual and automated test efforts
    • If appropriate to role, direct and monitor the full range of testing or process auditing activities within team for the project's lifecycle in collaboration with project/program management
    • If appropriate to role, define and institutionalize testing processes or development methodologies and guidelines across organization
    • Ensure adherence to all quality processes followed in the team
    • This responsibility can include establishing and institutionalizing standards for reporting, manual and automated test creation and execution, etc.
    • If appropriate to role, keep view to product quality and trends. Develop and leverage an understanding of gaps and how they can be improved by test and/or process efforts to improve product stability and quality. Propose ROI-based approaches to address gaps
    • Assure product quality through the development of 'net-new' manual or automated test scripts. This effort should maximize the ROI while minimizing quality risks. Output consistent with department's guidelines
    • Assure process quality and consistency through development or adherence to guidelines and standards appropriate to product and industry and/or development life cycle.
    • Leverage (if necessary, develop) metrics-based governance, relevant reporting and audit mechanisms. Assist project manager in identifying data to maintain, and KPIs to analyze and report against
    • When involved in testing, ensure test design is traceable to requirement and achieves a high level of requirement and test execution coverage. Continuously improve test scripts and product coverage. Complete all updates test cases, test scripts, test harnesses, test guidelines according to schedule
    • Execute all assigned testing, whether manual or automated, according to schedule and any productivity targets committed
    • Support root cause analysis exercises against target areas, propose corrective approaches for measurable improvements, track and report progress; communicate the plans and results effectively to drive change. Collect and analyze data and other findings, according to plans
    • Produce reports that are clear, effective, insightful, and traceable - whether for defects discovered during test or non-compliance issues found during a process review or audit. Utilize existing tracking systems, report mechanisms, agreed conventions, and metrics when preparing and providing such reports
    • Escalate concerns about project/product/process quality in clear, timely, collaborative, constructive way
    • Knowledgeable and conversant in defect prevention and associated tools and methodologies
    • Participate in improvement initiatives. Develop Quality Assurance plans or Test Plans and embed appropriate activities as part of project/product development plans
    • Objectively evaluate processes and products against applicable standards, and procedures
    • Participate in defect reviews or other project efforts, providing clear status when needed
    • Where applicable, participates in process improvement project according to an approved business case and budget
    • May be involved in defining scope or process for audit or compliance certification with external vendor
    • Participates in identifying requirements for and procuring necessary test and defect management tools

    Qualifications

    Experience: 8- 11 Yrs

     

    As an Expert Quality Engineer, the primary purpose of this role is to help ensure product quality, through the planning and execution of: 1) product testing, and/or 2) process/product standards compliance. This person may have direct involvement in manual or automated test efforts or in developing and managing compliance to standards for process or product quality. He or she will provide leading to the team and do a certain management with objective insight into processes and associated work Allscripts products. Depending on the need and skill level, there may be more technical and/or planning and leadership dimensions to this role. The incumbent may have direct involvement in manual or automated test efforts or in developing and managing compliance to standards for process or product quality.

    Key Responsibilities

    • Assure product quality through the development of 'net-new' manual or automated test scripts. This effort should maximize the ROI while minimizing quality risks. Output consistent with department's guidelines.
    • Assure process quality and consistency through development or adherence to guidelines and standards appropriate to product and industry and/or development life cycle.
    • Leverage (if necessary, develop) metrics-based governance, relevant reporting and audit mechanisms. Assist project manager in identifying data to maintain, and KPIs to analyze and report against.
    • When involved in testing, ensure test design is traceable to requirement and achieves a high level of requirement and test execution coverage. Ensure to continuously improve test scripts and product coverage. Complete all updates test cases, test scripts, test harnesses, test guidelines according to schedule.
    • Execute all assigned testing, whether manual or automated, according to schedule and any productivity targets committed.
    • Study of functional requirements, analysis, identifying timelines for the completion of test plan execution, and testing at the Integration, System Level.
    • Support root cause analysis exercises against target areas, propose corrective approaches for measurable improvements, track and report progress; communicate the plans and results effectively to drive change. Collect and analyze data and other findings, according to plans.
    • Escalate concerns about project/product/process quality in clear, timely, collaborative, constructive way.
    • Suggest/Propose innovation ideas around the Feature & Product to add value to the products.
    • Analyze Non-Conformances, Process Change requests and propose corrective actions.
    • Produce reports that are clear, effective, insightful, and traceable whether for defects discovered during test or non-compliance issues found during a process review or audit. Utilize existing tracking systems, report mechanisms, agreed conventions, and metrics when preparing and providing such reports.
    • Knowledgeable and conversant in defect prevention and associated tools and methodologies. Track and monitor the complete bug life cycle till closure of bugs.
    • Participate in improvement initiatives. Develop Quality Assurance plans or Test Plans and embed appropriate activities as part of project/product development plans
    • Objectively evaluate processes and products against applicable standards, and procedures
    • Participate in defect reviews or other project efforts, providing clear status when needed.
    • Work closely with local and distributed teams as an Individual Contributor and as a Lead.
    • Participate in defect review meetings with engineering and support to prioritize the defect queue.

    Additional Skills and Qualification

    • It is desirable to have good exposure to SQL (any RDBMS)
    • It is desirable to have Knowledge of Web-based Applications, Windows Applications, Cloud based etc,.
    • Defining the testing activities for subordinates – testers or test engineers.
    • All responsibilities of test planning.
    • To check if the team has all the necessary resources to execute the testing activities.
    • To check if testing is going hand in hand with the software development in all phases.
    • Prepare the status report of testing activities.
    • Required Interactions with customers.
    • Updating project manager regularly about the progress of testing activities.
    • Bridge the product requirement gaps with key Business Analysts and Development staff
    • Technically lead experience
    • Experienced in the customer or end-end beta testing
    • Clinical knowledge is desired but not mandatory.

     

     

    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

     

    We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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