• MS Sr Systems Support Engineer

    Job Locations IN-Pune
    Posted Date 2 weeks ago(10/6/2018 12:07 AM)
    Requisition ID
    Client Service/Support
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is to


    Job Role:


    • Strong background (5+years) in backup technologies Avamar, Commvault and TSM.
    • Configure all kind of Database (oracle, SQL, DB2 etc.) backups and restores in commvault, TSM.
    • Configure Backups for Virtualization Software Like VMware, & Hyper etc.
    • AVAMAR server/Client and Administrator console installation
    • Multi-site replication experience (Avamar to Avamar)
    • Creating and modifying backup policies and configuring new and existing backup client’s agent Avamar, commvault and TSM.
    • Support of backup clients for multiple operating systems (Windows, RHEL)
    • Performing DRM tasks on Onsite and offsite volumes.
    • Integration experience with Avamar and Data Domain Experience supporting DDBOOST plug-in (SQL, Oracle) Multi-site replication (collection, mtree, directory) 
    • Comfortable using GUI and CLI mode.
    • IBM Spectrum Protect for Database DRM using Tivoli Storage Manager Tape Library (IBM) / Tape Drives / LTO / 3310 / 3100.
    • Perform regular system maintenance, including Incident solving, Change implementation.
    • Complex backup scheduling maintenance also includes helping solve complex problems related to operating system, databases, middleware or applications teams.
    • Additionally to know Veeam backup tools.
    • Troubleshooting backup failures and taking appropriate steps.
    • Configuration and troubleshooting of SAN Client backup (Fiber Transport)
      Upgrading and patching the Backup servers.
    • Provide technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing.
    • Proactively stay up to date with all the latest technologies concerning Veeam products and the underlying technologies.
    • Additional advantage knowledge of Azure backup.

    Business Skills :

    • Proficiency with Windows Office-based applications (Word, Excel, Visio, PowerPoint).
    • Excellent oral and written communication skills.
    • Must be self-motivated, team player able to immediately contribute in a fast paced, deadline intensive environment.
    • Previous experience in a disaster recovery role a plus.
    • Must be able to periodically shift schedule to meet business objectives.
    • Working knowledge of project management fundamentals.
    • Excellent written & verbal communication skills.
    • Excellent organizational & time management skills.
    • Active listener and detail oriented
    • Good problem solving & decision-making skills. 


    Experience :


    5+ years 


    Working Arrangements:

    • Work is performed in a standard office environment with minimal exposure to health or safety hazards


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


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