Allscripts

  • Facilities Specialist

    Job Locations IN-Pune
    Posted Date 4 weeks ago(10/23/2018 8:54 PM)
    Requisition ID
    2018-18577
    Category
    Administrative/Clerical
  • Overview

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    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

     

    The primary purpose of this role is to coordinate and perform activities related to Facilities operations. This may include coordinating special conference room setups and maintenance of conference rooms and kitchen areas, coordinating equipment and building repairs activities, and maintaining site seating assignment information.

    Responsibilities

    Mandatory Skills:-

    • 2 to 4 years working experience in Facilities Management in IT / ITES. Buildings.
    • A good command of written and spoken English and possess an ability to carry out a Root cause analysis and design the corrective and preventive actions.
    • Basic knowledge of FM services. Specially for Soft services, events, and overall knowledge about facilities operations.
    • Hands on information about AMCs and Vendor & Contract management, customer management.
    • An eye for detail and a focus on quality standards.
    • Excellent communication (verbal and written), interpersonal skills and proven capabilities effectively representing businesses and driving decisions with senior executives.
    • A high degree of cultural awareness and demonstrated experience in working across different cultures.
    • Passion and energy for driving and enable the employee experience and ensure continues improvement by developing new and creative solutions. 

     

    Operation Management

     

    • Identify the deviation in the operation standards and have a corrective mechanism.
    • Contribute towards improvement in the efficiency of the operations in each of the service lines.
    • Review of the performance of each of the service line to assess the health of the service lines from Customer, Compliance, Cost and efficiency perspective.
    • Ensuring optimum and effective utilization of budget in providing congenial work environment and amenities at the work place to our customers.
    • Represent facilities team in the town halls, open house and floor connect session with Customers, taking inputs and resolving the issues.
    • To contribute towards continuous improvement process and procedures.

     

    Compliance management

    • To work towards optimum Risk Performance Index improvement.
    • To ensure 100% legal and statutory compliance
    • To ensure 100% labor compliance.
    • SEZ, STPI and Custom compliance to be understood and maintained as per the guidelines.
    • Cognizant safety compliance to be maintained as per the design definition.
    • Ensure compliance on Health Safety standards as per OHSAS 18001 and EMS 14001 Standards.

     

    Reports and analysis

    • Need of reports to be identified and designed in coordination with the stakeholders to capture relevant metrics.
    • All the reports to be reviewed and analyzed periodically and deviations to be identified, reported and corrective action to be taken.
    • To ensure Data sources for the reports to be correct and reliable.
    • Shared service management and report review and analysis.

     

    Planning & Budgeting

    • Preparation of the Budget in coordination with all facilities functions. Monitoring budget vs actual on monthly basis
    • Ensure optimum and effective utilization of budget in providing congenial work environment and amenities for the work place.
    • Appropriate spending of the budget and keep a close track of the spent.
    • Cost optimization initiatives to be driven to eliminate the wastages.

     

    Process optimization and innovation

    • Ability to develop and design new processes, procedures, metrics and standards.
    • Look for opportunity to bring in improvement in the existing process.
    • Align with organization innovation targets and goals.
    • To ensure that the operation is aligned to process and policy of the organization.
    • Failure in service to be linked to the process gap and the same to be taken in the process improvement track.

     

    Additional responsibilities

     

    • Managing Hospitality/ Soft services, High profile Client visits
    • Develop strong relationships with key individuals
    • Ensuring the Upkeep and maintenance of the facility

     

    Qualifications

    Academic and Professional Qualifications:

     

    • Commerce Graduate is preferred.
    • Procurement knowledge will be added advantage

    Experience:

    • 2 to 4 years working experience in Facilities Management in IT / ITES. Buildings.
    • A good command of written and spoken English and possess an ability to carry out a Root cause analysis and design the corrective and preventive actions.
    • Basic knowledge of FM services. Specially for Soft services, events, and overall knowledge about facilities operations.
    • Hands on information about AMCs and Vendor & Contract management, customer management.
    • An eye for detail and a focus on quality standards.
    • Excellent communication (verbal and written), interpersonal skills and proven capabilities effectively representing businesses and driving decisions with senior executives.
    • A high degree of cultural awareness and demonstrated experience in working across different cultures.
    • Passion and energy for driving and enable the employee experience and ensure continues improvement by developing new and creative solutions. 

     

    Travel Requirements:

    • 10%-25%

     

    Working Arrangements

    • Working arrangements are normal for an office environment. Work may require occasional weekend and/or evening work

     

    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 postacute organizations across the globe.  Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

     

    We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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