Allscripts

Systems Engineer

Job Locations IN-Pune
Posted Date 2 weeks ago(11/12/2020 12:05 AM)
Requisition ID
2020-24926
Category
Client Service/Support

Overview

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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

 

The primary purpose of this role is to install, implement, configure, upgrade, and optimize the performance of application systems and databases required to operate Allscripts software Development and QA environments.

Responsibilities

Establish, manage and maintain the Systems Development Environments, Upgrades, and Assigned Tasks that meet agreed functional requirements and customer expectations

  • Consistent efforts to deliver as per agreed scope and excel the deliveries from “completeness” and “correctness” point of view
  • Customer focus and closer alignment with the customers’ business objectives
  • Ensure enough reviews have happened (Peer, Stakeholders) and all review comments have been closed / incorporated before delivery of any artefacts
  • Keep all stakeholders informed for scope creep and get their consensus
  • Ensure efforts to continually improve domain knowledge

 

Infrastructure System Development Environments, Upgrades, and Assigned Task delivered within estimates and according to agreed schedule/within Target Level of Agreement

  • Ensure every team member knows the schedule and plan
  • Consistent efforts for delivering as per agreed schedule / plan and excelling within that
  • Keep all stakeholders informed in a timely manner about slippages / delays and arrive with the plan to achieve the set goals on time

 

Infrastructure System Development Environments, Upgrades, and Assigned Task delivered with defined quality standards along with minimal amount of downtime disruptions, number of cases of poor analysis or design resulting into defects and re-work

  • Ensure the quality of the deliverables as per the defined defects standards and excelling within that
  • Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work
  • Efforts to reduce the overall defect injection rate (DIR)

 

Contribution towards the team synergy / influcence team to achieve goals

  • Document issues with resolutions and share with team members to improve team productivity
  • Provide data to generate team performance metrics
  • Knowledge transfer with other team members to improve overall team education level
  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders
  • Adherence to the defined global Infrastructure standards
  • Take initiative and drives to bring to logical conclusion; Proactive Approach
  • Provide accurate and timely information and escalates when there are issues
  • Actively participate in the project meetings and make valuable contribution

Qualifications

Academic and professional qualifications:

  • Successful completion of a Bachelor’s Degree or relevant technical experience

Experience:

  • 3-5 years system administration experience managing Data Center operations.
  • 3+ years of administrating enterprise Windows and Virtual Environment.
  • Exceptional troubleshooting skills.
  • Excellent written and oral communication skills.
  • Ability to be proactive and work independently with limited direction.
  • Must have experience with IIS, Clustering & File & Print services.
  • Must have knowledge on SQL Server and AlwaysON Configuration
  • Experience with Patching & Security remediation to keep environment compliant.
  • Experience in Microsoft Active Directory services & Domain knowledge.
  • Customer focus and close alignment with the customers’ business objectives.
  • Ensure the quality of the deliverables as per the defined defects standards.
  • Document issues with resolutions and share with team members to improve team productivity.
  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
  • Work under the direction of the Manager to provide application solutions for assigned business areas.
  • Serve liaison role between application technology vendors, internal IS groups, and business users.
  • Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases.

Travel requirements:

  • As needed based upon project requirements

Working arrangements:

  • Work is performed in a standard office environment with minimal exposure to health or safety hazards

 

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

 

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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